Matt Meeker started BARK out of frustration with the lack of suitable products for his Great Dane, Hugo. He co-founded the subscription service for dogs of all sizes after being disappointed by what pet stores offered.
A marketing communications class taught by a visiting professor from the London School of Economics, who shifted the focus to Internet 101, was a pivotal experience for Matt, as it opened his eyes to the potential of the internet.
The initial business model for Meetup was to direct traffic into local businesses and have them pay for sending foot traffic into their establishments.
Matt and his team raised initial funding by offering a long-term discount for prepayment, collecting $200 upfront from subscribers for a year's worth of products, which funded the inventory for the current month.
The turning point for BARK's growth was the partnership with Groupon, which supercharged their early growth by offering discounted subscriptions, although it initially led to losses.
Matt stepped down as CEO of BARK in 2020 due to personal reasons, including the aging of his Great Dane, Hugo, and his discomfort with the idea of being a public company CEO. He also felt a responsibility to ensure Hugo's legacy lived on.
BARK Air is a service offering luxury charter flights where dogs can roam free in the cabin. It includes special touches like dogs being served meals first, drinks, and even the opportunity to sit in the captain's chair mid-flight.
BARK has turned around its profitability by improving unit economics, fixing the supply chain, bringing on talented executives, and right-sizing the team. They have also focused on their core strength in toys and expanded their presence on platforms like Amazon.
The biggest challenge BARK faced during the pandemic was a cash crunch, as they were running out of cash and had to navigate the uncertainty while managing to maintain operations.
Matt Meeker's long-term vision for BARK is to continue building the company as his life's work, focusing on their core strengths and expanding where it makes sense, with the intention of staying in the pet industry for the long haul.
When Matt Meeker started sharing a Brooklyn apartment with a Great Dane, he didn’t know it would inspire him to launch a multi-million dollar company. But, disappointed by what pet stores offered for big dogs like his, Matt co-founded BARK, a subscription service for dogs of all sizes. After launching in 2012, the brand expanded to include food, furnishings, and luxury charter flights, where dogs roam free about the cabin. Along the way, Matt applied critical lessons from his past startups, including a failed text-messaging company, and the social platform Meetup.
This episode was produced by Devan Schwartz with music composed by Ramtin Arablouei. This episode was edited by Neva Grant, with research by Olivia Rockeman. Our audio engineers were Patrick Murray and Maggie Luthar.
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