Introducing VPS: Delivering Learning and Development Solutions
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In this introductory episode of Perform Beyond, host Louise Brogan sits down with two key members of the VPS team, Colin Lauder and Maureen Owens, to discuss their roles and the exceptional work VPS does in the financial services training industry. Colin shares his experience as Operations Manager, where he oversees the delivery of comprehensive learning and development services for clients, while Maureen explains her journey into the learning and development industry and how she supports clients in her role as Learning Manager.

  Listeners will get a detailed overview of what Vertex Professional Services (VPS) is all about, from providing end-to-end learning solutions, such as content development, learning administration, and training delivery, to the importance of building strong partnerships with clients. Colin and Maureen discuss the value VPS brings to their clients, emphasising collaboration, continuous improvement, and a commitment to client satisfaction.

  Key Takeaways:

• What VPS Offers: A full end-to-end learning and development service that includes content development, event management, and training delivery. 
• The Importance of Collaboration: VPS doesn’t just deliver learning solutions but works closely with clients to ensure personalised, impactful, and collaborative outcomes.
• Personal Stories: Maureen shares her story of accidentally getting into the learning and development field, which led to her passion for helping others grow through training.
• The VPS Approach: Colin highlights the importance of continuous improvement in processes and technology to better serve clients.

  Upcoming Episodes: Stay tuned for the next episode, where Colin and Maureen will discuss the VPS onboarding process, detailing how they tailor onboarding experiences to each client’s specific needs.

• The next episode will cover how VPS effectively onboard new clients, diving into the discovery phase, 100-day plan, and implementation strategies.
• Special guest Priyesh will join to share his experience with project initiation in the financial services sector.

  Don’t forget to subscribe to Perform Beyond to catch the upcoming episodes, and if you enjoyed this one, leave us a rating and review. We’d love to hear your thoughts on the topics we’re discussing!