Ask dumb questions, embrace mistakes — and other lessons on innovation | Dave Raggio
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Why is it important to socialize your vision early and often within a large corporation?
Socializing your vision early ensures broader support and understanding, preventing slowdowns and misunderstandings as the project grows. It helps in building human connections rather than transactional ones, which is crucial for gaining necessary support from various teams.
How did Dave Raggio's approach to moving fast within Intuit backfire?
By working in the shadows and avoiding early involvement of other teams, Raggio found himself repeatedly starting from scratch when seeking support, which slowed down the project. Each new team required a fresh explanation of the vision and goals.
Why did Dave Raggio implement 'dumb question sessions' in his project?
These sessions provided a safe space for team members to ask questions without fear of judgment, ensuring a shared understanding of all aspects of the business. This helped in filling knowledge gaps and preventing misunderstandings that could hinder the project.
What was the most important lesson Dave Raggio learned about risk tolerance within a large corporation?
Raggio realized that personal risk tolerance is irrelevant; the stakes are high, especially when it comes to customer trust and product experience. Every decision must be thoughtful and considerate of its broader impact on the organization.
How does working within a large corporation differ from starting a standalone business in terms of decision-making?
Within a large corporation, decisions must be more deliberate and considerate of the broader organizational impact. While speed might be compromised, the resulting product is often better due to the collective expertise and resources available.
- Intrapreneurs work within existing companies to innovate and solve problems.
- Raggio shares his experience transitioning from a marketing role to becoming an intrapreneur at Intuit.
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