cover of episode Secrets to Service Champions’ $500M Success with Leland Smith

Secrets to Service Champions’ $500M Success with Leland Smith

2024/8/27
logo of podcast The Home Service Expert Podcast

The Home Service Expert Podcast

Chapters

Leland Smith, founder of Service Champions, discusses the company's strategy of providing high-quality service at a premium price, prioritizing employee pay, and focusing on thorough tune-ups to demonstrate value to customers.
  • Service Champions prioritizes quality over price.
  • The company pays its employees better than competitors.
  • Thorough tune-ups are essential for demonstrating value and customer satisfaction.

Shownotes Transcript

Leland Smith is the Founder of Service Champions Heating & Air Conditioning, an industry leader that continues to provide homeowners in Southern California with services beyond expectations. In this episode, we talked about recruitment practices, training & development, happy money promises...