How Looking Beyond Experience Can Help You Find the Best Employees
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Jim Olsztynski served as the editorial director of Plumbing and Mechanical from 1984 to 2011. A prominent writer in the industry with years of experience under his belt, he recently came out with a book titled Bumps On The Road To Riches: How to Avoid the Big Mistakes that Kill Small Businesses.

In this episode, we talked about leadership, recruitment, customer service...