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cover of episode How Communicating with Empathy Can Help Technicians Achieve a 70% Closing Ratio

How Communicating with Empathy Can Help Technicians Achieve a 70% Closing Ratio

2019/8/2
logo of podcast The Home Service Expert Podcast

The Home Service Expert Podcast

Frequently requested episodes will be transcribed first

Shownotes Transcript

Joe Cunningham has been in the HVAC industry since the ‘80s. This multi-awarded HVAC consultant has held various leadership positions at the Technical Arts Center, Successtrack Network, and even the Small Business Advisory Council under President George Bush.

In this episode, we talked about Recruitment, Marketing, Training...