cover of episode The birth of the modern consumer movement

The birth of the modern consumer movement

2024/5/3
logo of podcast Planet Money

Planet Money

Chapters

Shownotes Transcript

This message comes from NPR sponsor, Discover. Heard about DoubleNomics? Discover automatically doubles the cash back earned on your credit card at the end of your first year. That means you could turn $150 cash back into $300. See terms at discover.com slash credit card.

This message comes from NPR sponsor, Land's End Outfitters. You've worked hard to build your brand, so why settle for one-size-fits-all clothing? Land's End Outfitters creates apparel your employees truly want to wear. See why Land's End Outfitters has been a branded apparel supplier to some of the world's most respected brands for more than 30 years. Go to business.landsend.com slash pod20.

and use code POD20 for 20% off your first product. That's business.landsend.com slash POD20. Code POD20. This is Planet Money from NPR. You know how it seems like...

Just about every day, there's some sort of new product recall. Toyota recalling one million vehicles worldwide over a potential airbag issue. FDA is reporting another baby formula recall. Some of Boeing's 737 MAX 9 planes are grounded right now, triggering cancellations nationwide. The idea is if a product is faulty, the government should intervene and keep it from the market. This is the result of the modern-day consumer advocacy movement.

This movement started decades ago with Ralph Nader. He's well known for his presidential run in the 2000 election, but back in the 60s, he was a young lawyer who was trying to make sense of a pretty significant problem. I lost a lot of friends in car crashes. They were killed or they were permanently disabled. It's far, far worse then than it is today. Fatal car crashes were nearly five times more common back then. And that didn't make sense to Nader.

I kept thinking of people who could be living productive lives today and who were killed in totally survivable crashes. You know, I began looking at the cars and how they were crushed in. What Ralph Nader found interesting

kicked off a movement. And that movement triggered a push and pull and a flurry of questions that we are still grappling with today. Questions about how much government regulation we want in markets, what that regulation does and doesn't do for us, even questions about the ways we go about getting the government to respond to calls for regulation.

Hello and welcome to Planet Money. I'm Erika Barris. Our colleagues at NPR's history podcast, Throughline, have done some reporting about the birth of the modern consumer advocacy movement. And we wanted to share some of that reporting with you. Today on the show, how one man's 60s era battle set the stage for decades of regulation and sparked a debate in this country about how much regulation is the right amount and how much is too much.

The story has faulty cars, alleged temptresses, and a fateful softball game. Support comes from our 2024 lead sponsor of Planet Money, Amazon Business. Everyone could use more time. Amazon Business offers smart business buying solutions so you can spend more time growing your business and less time doing the admin. You'll see why they call it smart. Learn more about smart business buying at amazonbusiness.com.

This message comes from NPR sponsor Dell Technologies. During their back-to-school event, learn how Dell is helping underserved communities around the world. Make a difference with Dell and shop AI-ready PCs powered by Snapdragon X series processors at dell.com slash deals.

This message comes from NPR sponsor, Quince. Planning your next trip, Quince has all the high-quality essentials you'll want for your next getaway at 50 to 80 percent less than similar brands. Go to quince.com slash pack for free shipping and 365-day returns. We're going to do something a little different today and play you a couple excerpts from the ThruLine podcast. But first, we wanted to set the stage a little. It's the 1960s and cars have become a central part of American life.

People use them to commute, go on family road trips, even just to hang out at the drive-in movie theater.

And Ralph Nader, a new skeptical lawyer, had noticed that there were a lot of deadly car accidents. He started sifting through court documents and studies. He found that for decades, doctors and researchers knew that the cars themselves were unsafe. And they had recommended adding features to make cars safer. Things like seatbelts, padded dash panels, rollover bars. Car makers would sometimes experiment with adding those features into prototypes, but then not put them into the cars available on the market.

Ralph believed they were designing for style and cost rather than safety. He put everything he found into a book, Unsafe at Any Speed, The Designed Endangers of the American Automobile. For the rest of this story, we're going to hand it over to our friends at ThruLine. I'm Randa Abdel-Fattah. And I'm Ramteen Arablui. The book opened with the case of one car in particular.

You are about to meet a true international beauty. Corvair. The Corvair was a unique design because it had its engine in the rear.

Someone once said, you were the bumper on Nucor Verre. It would veer out of control and roll over and kill people. Publicly, General Motors had nothing to say. But the allegations hit hard because GM was a titan. At the time the book was published, they were the world's largest car manufacturer, responsible for nearly half of all U.S. automotive sales. We reached out to General Motors for comment on this episode.

but did not receive a response. Years later, a government study found that the Corvair wasn't any more dangerous than other similar cars. Nader disputed the study. But by that time, there was no turning back the movement Nader had started. In response to the criticism, GM created a position for coordinator of auto safety. But Nader's book wasn't just about exposing a problem with the Corvair or even with General Motors.

It was about revealing failures across the entire auto industry. It didn't take long for Unsafe at Any Speed to start drawing the attention of important people in the capital, including a young woman who would be instrumental in turning Ralph's words into action.

My name is Joan Claybrook, C-L-A-Y-B-R-O-O-K. At the time, Joan was in Washington, D.C. on a fellowship working with James A. Mackey, a U.S. representative from Georgia. He gave me Ralph Nader's book, Unsafe at Any Speed, which had just come out a month before. The book hit home for Joan. My boss had a Corvair, and she had a car crash shortly after I got to Washington. She was very badly injured.

Joan knew that Nader's allegations against the auto industry were monumental, and Representative Mackey tasked her with tracking down Nader and getting him into the office for a discussion.

When he walks in, he's a towering presence. He's six feet four and lanky. But when he sits down, he's very shy. Unless you ask him something, he's not going to interrupt you or start the conversation. And Mr. Mackey was a very talkative Southerner. And so he talked for about 45 minutes. Just a straight monologue. And then he looked at his watch and he said, oh my goodness, I

I have to go to a meeting in 15 minutes. Mr. Nader, what should we do? And so Nader said his piece. Write a bill with teeth that wrangles this Wild West auto industry and saves lives in the process. And with that, their work together really began. And so did the pushback. General Motors decided this was a great threat. They had been unleashing private detectives month after month following me. Everybody

Nader suspected they were wiretapping his phone. He says he'd get strange calls in the middle of the night, threatening and harassing him. They used ex-FBI agents often for their so-called investigation of critics.

They tried to seduce me with young ladies. They followed him into the Safeway. I would be shopping. And he was very the cookie counter. He loved sweets. And this woman approached him and said, would he like to come up to her apartment?

Another time, a young lady came up and she said, "You look like a studious fellow. We're forming a study group to study foreign affairs. How would you like to join us?" And he said, "No, thank you." A private detective who investigated Nader later denied making any attempt to put him in a compromising position with these women.

But he did admit to surveilling Nader and trying to dig up dirt on his private life. There were just, you know, endless attempts to kind of document that he was, you know, a bad person or he was taking money from somebody to do this. The press got wind of the story, along with Congress. And so Senator Rubicoff decided to have a public hearing.

And I was invited to testify. I don't want to have a climate in this country where one has to have an ascetic existence and steely determinations in order to speak truthfully and candidly and critically of American industry.

And he commanded the president of General Motors, whose name was Roach, he told Mr. Roach to come and testify. Roach got up and said that when he first heard of the allegations against GM, he was shocked. He immediately ordered a statement to be released denying GM's involvement.

But he discovered, quote, to my dismay, we were indeed involved. Let us assume that you found something wrong with his sex life. What would that have to do with whether or not he was right or wrong on the car there? Nothing. Senator Rybakov declared in front of the Senate committee that Ralph Nader was squeaky clean. He said, quote, they put you through the mill and they haven't found a damn thing out against you. I want to apologize here and now.

the members of this subcommittee, and Mr. Nader." This public apology couldn't have been a better press moment for Nader's crusade. People were outraged that a major American corporation would attempt to intimidate a whistleblower. GM's plan to discredit Nader had backfired. And within a few short months, the National Traffic and Motor Vehicle Safety Act passed into law.

This law created new federal standards that would include provisions for safety glass, tool braking systems, safety tires. And it required manufacturers to let consumers know of safety-related defects in cars. And Ralph didn't stop with this one win. He had received a settlement from General Motors and used that money to fund more investigations. He recruited law students. They were dubbed Nader's Raiders.

They decided to look into government agencies. And they had a series of successes, like getting lead out of gasoline and paint. They lobbied for the Clean Air and Clean Water Acts. And across the nation, all kinds of consumer advocacy groups cropped up. But just as this movement was growing...

So, too, was skepticism. For example, the famous economist Milton Friedman, he had some strong thoughts on Ralph Nader and his approach to regulating consumer products. Have you ever met Ralph Nader? Of course. I've debated Ralph Nader many times. And I assume you feel that—what is it that troubles you about him? I think he's wrong. Yeah.

The heart of the debate between Ralph Nader and Milton Friedman was this. What is the right amount of regulation? Ralph Nader said consumers need the government to protect them. But Milton Friedman argued consumers don't need all this regulation, that consumers would not buy cars that would kill them, which would incentivize carmakers to make safer cars. He argued the market would self-regulate.

And he argued too much regulation could stifle creativity and it could harm the economy. A new movement was forming, one that would compete with the consumer advocacy groups that Ralph Nader inspired. That's after the break.

Support for NPR and the following message come from State Farm. As a State Farm agent and agency owner, Lakeisha Gaines understands the support small businesses need. Knowing that no business is the same, knowing that we're all impacted by things that are beyond our control, like a

And hearing and listening and understanding what's important to a business owner, understanding how much is truly affordable and what makes sense at that moment. Because a three-year psychiatrist is going to be very different than a 20-year doctor. And a two-year sign owner is going to be very different than a one-month restaurant owner who's just trying to figure out what's going to be on the menu next month.

Those are the things that I think are extremely important that come to my experience as a small business owner. It's me figuring out how to help the people that I live with, how to help the people that I work with, how to help the people that I volunteer with. Talk to your local agent about small business insurance from State Farm. Like a good neighbor, State Farm is there.

This message comes from NPR sponsor Twilio, a customer engagement platform that makes interacting with your customers on the right channel, at the right time, in the right way, easy. Twilio powers meaningful customer interactions for more than 300,000 brands. Plus, Gartner just named the company a leader for the second time in its 2024 Magic Quadrant for CPaaS. Learn more at twilio.com slash Gartner.

Hey, Adrian Ma here. Millions of Americans are behind on saving for retirement and face the possibility of working longer. In our latest bonus episode, it's my extended conversation with economist Teresa Ghilarducci, who's written a new book on retirement in the U.S. We talk about where the current system falls short and policy ideas she says could help workers struggling to retire.

You can check that out if you're a Plenty Money Plus listener. If that's you, thanks. And if it's not, it could be. You get bonus content, sponsor-free listening, and support the work of NPR. Just go to plus.npr.org. The debate between Ralph Nader and Milton Friedman, between more and less regulation, intensified in the 1970s. And not everyone was on board with the growing consumer movement and Ralph Nader's vision. Here's the next part of the story from the ThruLine team.

I think you see an immediate backlash to him from corporate interest. This is Paul Sabin. He's a professor of history and American studies at Yale University. Business leaders and, of course, the car industry had long been wary of Nader.

I have some very serious reservations about some of his positions and some of the levels of expertise that he professes to have. But as the power of the consumer movement grew, a conservative political backlash started to take shape.

spearheaded by a soon-to-be U.S. Supreme Court justice named Lewis Powell. There's a very famous memo that gets written by Lewis Powell, the Powell memo. Lewis Powell, who becomes a justice, but at the time he is working with the Chamber of Commerce, and he publishes this sort of confidential memo at the time, which later gets leaked, in which he is warning of these threats on the horizon, and Nader is very prominent in that.

Perhaps the single most effective antagonist of American business is Ralph Nader, who, thanks largely to the media, has become a legend in his own time and an idol of millions of Americans. The Powell memo is really a calling to action to conservatives and to business that they need to develop an ideological counterbalance to this new public interest and citizen movement.

Business must learn the lesson long ago learned by labor and other self-interest groups. This is the lesson that political power is necessary, that such power must be assiduously cultivated, and that when necessary, it must be used aggressively.

It's the summer of 1976. Democratic presidential candidate Jimmy Carter, a self-proclaimed consumer advocate, is playing a game of softball with family, Secret Service agents, and... Nader is appointed to be the umpire. Ralph Nader. And Nader's behind the base, you know, in a suit and in a tie, jacket and tie, you know, calling balls and strikes and things like that. Nader had traveled down to Georgia to outline what he thought needed to be done to further consumer rights.

Number one on that list, create a consumer protection agency. Carter declares that he wants to be the great representative of the consumer. And Nader supports him and is very excited. So back to the ballgame. Play ball! Carter doesn't always agree with Nader's calls. It's a spirited game. And in many ways, it's a symbolic one, too. Is Nader going to be an umpire or is he going to be a player?

You know, so you're going to join the administration or is he going to stay on the outside watching over the administration and judging it? And this is, you know, was a real question. A few months after their softball game in Georgia, Jimmy Carter wins the presidential election. At the election celebration, he promised to be a president for the people. If we could just have a government, as I've said a thousand times, as good as our people are.

That's all we can hope for, and that's all we can expect, and that's enough. We're going to have a great government, a great nation, and it's because of you, not me. And it looked like a real win for the consumer rights movement. Many former Nader's raiders actually joined Carter's administration, but not Nader.

He would have easily had a high-level appointment in the car administration. He decides he's going to be an umpire. He believes in the permanence of this whole sector that he's been involved in creating, and they need to stay outside the government, and they need to watch over the agencies and hold even their allies accountable. Former allies like Joan Claybrook, who he publicly accused of going too easy on the car industry's rollout of airbags. He, uh...

blasted me for having betrayed my own personal standards. And so I didn't talk to Ralph for quite some time after that. Nader wasn't going to hold back against friends or foes. He was still fighting for the consumer, and his number one goal was to finally get the consumer protection agency he'd been fighting for for years created. This little agency that could take other regulatory agencies to court

and make them change their behavior, make them go from inaction to action, or make them strengthen weak standards into stronger standards. And it would be the voice and the muscle of the consumer movement. The build created had come close several times, but never quite made it through. The hope was that Carter would be able to push it through.

But unfortunately, the crown jewel of the consumer movement never made it into law. In 1978, the effort to create the Consumer Protection Agency came to a grinding end. People who want to work but can't find jobs are part of today's other bad economic news. By the late 70s, early 80s, the political climate was beginning to change as high inflation, unemployment and gas shortages rattled the country.

Isn't this disgusting? Why doesn't anybody contact the president? Why is he letting this happen to us? So you have inflation and issues about employment and these things start to get blamed on environmental regulation and safety. If only we would get rid of these regulations, things would be cheaper, the economy would be doing better. Basically, it boils down to the country is going to the pits.

Carter had lost the trust of the people, and Nader's call for more regulations wasn't resonating anymore. In their stead was a new voice. Many Americans today, just as they did 200 years ago, feel burdened, stifled, and sometimes even oppressed by a government that has grown too large, too bureaucratic, too wasteful, too unresponsive, too uncaring about people and their problems.

In 1981, when Ronald Reagan became president, he immediately started to roll back many of the regulatory protections that Nader and the consumer movement had fought for, including gutting the EPA's budget and refocusing OSHA to benefit small businesses rather than workers. I put a freeze on pending regulations and set up a task force under Vice President Bush to review regulations with an eye toward getting rid of as many as possible.

The heyday of the consumer movement was over. To this day, we're still engaging in this debate that Ralph Nader and the consumer movement started. Over the last few decades, the pendulum has swung back and forth on how much to regulate consumer products. In the mid-70s, corporations ramped up their lobbying efforts. Lobbying expenditures increased from tens of millions of dollars to billions of dollars a year.

These days, corporations spend $2.5 billion on lobbying annually. And as that pendulum swings back and forth, more regulation, less regulation, we can look back on this one historical moment when this debate kicked off. ♪

This Planet Money episode was produced by Emma Peasley and edited by Jess Chang. Big thanks to the ThruLine podcast team. Their episode has so much more on Ralph Nader and the history of the consumer advocacy movement. It's called Ralph Nader Consumer Crusader. Go check it out. ThruLine has a fun way of doing their credits, so we'll let them take it from here.

I'm Randabdil Fattah. And I'm Ramteen Arablui. This episode was produced by me. And me. And. Lawrence Wu. Julie Kay. Anya Steinberg. Casey Miner. Christina Kim. Devin Katayama. Peter Balanon Rosen. Irene Noguchi. Fact-checking for this episode was done by Kevin Vogel. The episode was mixed by Josh Newell. Thanks for listening.

This message comes from NPR sponsor Merrill. Whatever your financial goals are, you want a straightforward path there. But the real world doesn't usually work that way. Merrill understands that.

That's why, with a dedicated Merrill advisor, you get a personalized plan and a clear path forward. Go to ml.com slash bullish to learn more. Merrill, a Bank of America company. What would you like the power to do? Investing involves risk. Merrill Lynch, Pierce, Fenner & Smith Incorporated, registered broker-dealer, registered investment advisor, member SIPC.

This message is brought to you by NPR sponsor, Lisa, in collaboration with West Elm. Discover the new natural hybrid mattress, expertly crafted from natural latex and certified safe foams, designed with your health and the planet in mind. Visit leesa.com to learn more.

New from the Embedded podcast. Female athletes have always needed grit and talent. But for decades, they've also needed a certificate. There was chit-chat about, is that really a woman? And even now, they're still being checked and questioned. Their story is the newest series from CBC and NPR's Embedded. It's called Tested. Listen wherever you get your podcasts.