This chapter explores Amazon's business practices, focusing on how its fee structure and pricing policies affect small businesses selling on the platform. It highlights the challenges faced by sellers like Molson Hart, who struggle to maintain profitability while adhering to Amazon's pricing demands.
Amazon sellers are pressured to keep prices low to encourage customer repurchasing.
Amazon uses the "buy box" to control product visibility and sales, penalizing sellers who offer lower prices elsewhere.
Losing the buy box can result in a significant drop in sales for a seller.