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cover of episode How Conversational AI in Retail Transforming Customer Experience

How Conversational AI in Retail Transforming Customer Experience

2022/12/20
logo of podcast Yugasa Software Labs

Yugasa Software Labs

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Shownotes Transcript

The way we buy and sell items has changed as a result of the internet revolution in recent decades.

Specifically, the eCommerce boom that ushered in internet retail.

The impact of technological advancements on retail, however, has had a far-reaching impact.

Conversational AI is present throughout the value chain at a time when customers continuously want tailored offerings.