cover of episode #168: When To Raise VC Capital and When to Avoid It, and What to Consider When Building Out a Sales and Customer Success Process with You Mon Tsang

#168: When To Raise VC Capital and When to Avoid It, and What to Consider When Building Out a Sales and Customer Success Process with You Mon Tsang

2023/6/12
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Uncharted Podcast

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Shownotes Transcript

This week's guest is You Mon Tsang.

You Mon is the founder and CEO of ChurnZero, which helps subscription businesses fight churn with a real-time Customer Success platform. Before ChurnZero, he was the CMO of Vocus (now Cision) and CEO of its marketing automation business unit, OutMarket. He is a serial entrepreneur, having founded four software companies, including ChurnZero, Biz360, and Engine140. 

You can find You Mon on LinkedIn: https://www.linkedin.com/in/youmon)

If you’re a CS leader, be a part of the most impactful Customer Success study yet. It takes around six minutes. www.churnzero.com/2023study)

 


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