This week's guest is You Mon Tsang.
You Mon is the founder and CEO of ChurnZero, which helps subscription businesses fight churn with a real-time Customer Success platform. Before ChurnZero, he was the CMO of Vocus (now Cision) and CEO of its marketing automation business unit, OutMarket. He is a serial entrepreneur, having founded four software companies, including ChurnZero, Biz360, and Engine140.
You can find You Mon on LinkedIn: https://www.linkedin.com/in/youmon)
If you’re a CS leader, be a part of the most impactful Customer Success study yet. It takes around six minutes. www.churnzero.com/2023study)
Support this podcast: https://podcasters.spotify.com/pod/show/uncharted1/support)