Your host, Thomas Watkins, talks with the Product Operation Manager of HCSS, Tiffany Murphree. Product Ops, or Product Operations, is a term that's gaining traction, yet it's defined differently across various organizations. At its core, Product Ops serves the product management department, aiming to streamline efficiency and enhance communication among teams. Tiffany emphasized the importance of focusing on people, processes, and tools—the three key pillars of Product Ops—with a particular emphasis on the human element.
Learn more about Tiffany's work HERE).
Connect with Tiffany on LinkedIn HERE).
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Learn more about Thomas's work at 3Leaf HERE).