Social media allows companies to build relationships with their target audience, segment users, increase campaign visibility, and gather insights on customer needs.
A poorly managed social media strategy can damage the company's image among followers and potential customers.
Knowing the platform where the target audience is active ensures efficient resource use and better results, as different platforms cater to different objectives.
Instagram is ideal for branding and recognition, LinkedIn is suited for B2B opportunities, and Twitter is best for specialized content.
Examples include increasing followers by 20% in two months, boosting engagement by 15% in three months, and raising website visits via social media by 30% in six months.
A buyer persona helps segment the audience, define communication tone, and determine optimal posting times, ensuring targeted and effective interactions.
It should outline posting frequency, content types, communication styles, and publishing times for each social network.
Social media can quickly escalate controversies, so a plan ensures timely issue resolution, prevents reputation damage, and maintains good customer service.
Regularly measure performance through follow-up reports, compare data over time, and identify what content works best for each objective to drive continuous improvement.
Social networks are perfect way to increase the reach of your communications, reach your buyer person, interact with your community and improve the results of your marketing strategy. I present you 6 simple steps to implement a social media plan, but before addressing these 6 points, let’s briefly see why social media has so much potencial. Let’s begin!