The DAS crew explored the value of transcriptions as a new "gold" for personalized content and business analysis. Beyond just converting audio to text, transcriptions open up many possibilities:
Crafting books, blog posts, and other content by transcribing interviews and conversations
Analyzing sales calls at scale by summarizing transcripts to surface insights
Retaining organizational knowledge by recording and transcribing employee expertise before they leave
Providing better patient care in healthcare by personalizing content based on transcribed patient interactions
Building knowledge bases by summarizing and collecting important transcribed conversations
Editing audio/video by editing the associated text transcript
Some tools mentioned for easy transcription: Otter, Descript, Zoom, and Build Better.
Key tips:
Record everything - calls, meetings, interviews, etc. for future use
Have a plan for long transcriptions before creating them
Use transcripts for personalization and tailored messaging
The takeaway was transcriptions open up many new opportunities, but need to be leveraged strategically.
Recording conversations provides a trove of data to drive insights and quality content.
