cover of episode How Large Firms Can Get Innovation Right

How Large Firms Can Get Innovation Right

2024/11/6
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HBR On Leadership

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C
Curt Nikish
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Deborah Ancona
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Kate Isaacs
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Deborah Ancona 和 Kate Isaacs:大型组织可以通过混合三种类型的领导者(创业型、赋能型和架构型)来实现敏捷性。 他们研究了PARC和W.L. Gore & Associates这两家公司,发现这些公司能够在没有大量官僚机构和规则的情况下,在内部培养创新和创业行为。 在这些公司中,员工们对工作充满热情,积极参与创新和创造新的商业模式,整个公司充满活力和动力。 戈尔公司的成功秘诀在于其文化、个体领导力以及支持这种运作方式的结构,这些原则从公司成立之初就存在,并随着时间的推移不断完善。 “敏捷领导力”比“分布式领导力”更准确地描述了这些组织中发生的情况,因为它强调的是领导力能够适应组织的各种需求,并使组织能够快速适应变化的市场环境。 在这些公司中,每个人都对公司战略有深入的了解,并且能够将自己的工作与市场需求联系起来。 戈尔公司简单的“适用性”原则贯穿于组织战略和产品开发的各个层面,将高层战略与员工的实际工作紧密联系在一起。 研究者将领导者分为三种类型:创业型领导者、赋能型领导者和架构型领导者。 创业型领导者负责创造创新,提出新的产品理念、商业模式和组织方式,并组建团队将这些理念付诸实施。员工可以自由地加入或离开项目,这形成了组织内部的“预测市场”,员工用自己的行动来决定哪些项目最值得投入。管理者应该鼓励员工在不同的团队之间流动,以促进整个组织的利益。 赋能型领导者通过指导和提问来帮助创业型领导者,而不是直接命令他们。赋能型领导者的工作并非严格规定,而是灵活的,他们会根据需要提供各种帮助,例如加强文化、沟通组织战略或直接参与团队工作。赋能型领导者也是连接者,他们拥有广泛的网络,能够将团队与组织中的其他人员联系起来,从而促进创造性碰撞。传统的等级制度中,中层管理就像一层“永久冻土层”,阻碍了信息和资源的流动。赋能型领导者的职责是确保一线员工拥有推进其想法、响应客户问题和解决制造问题的必要资源和支持。 架构型领导者负责创建组织的结构和文化,以支持创业型领导者和赋能型领导者开展工作。架构型领导者是文化的守护者,他们负责维护组织的价值观和行为准则,并引导变革。架构型领导者需要将新兴的产品理念和创新理念整合到一个连贯的组织战略中,并对全球趋势、市场趋势和技术趋势有敏锐的洞察力。虽然这种组织模式看起来比较松散,但实际上它具有很强的纪律性,这种纪律性是集体性的,是融入到人们对战略和文化上适当行动的观念中的。在这种高自主性的组织中,优秀的人才倾向于追随好的想法,而好的想法会吸引更多的人才。敏捷组织中的领导者不是决定市场力量并发出指令,而是让市场力量在整个组织中发挥作用。 许多组织都在尝试这种工作方式,例如ING银行,他们已经转向敏捷的工作方式,并取得了成功。微软在萨蒂亚·纳德拉的领导下也进行了类似的转变,他们改变了组织结构、绩效管理系统和文化,以促进创新。微软的转变表明,即使是大型公司,也可以通过采取一些步骤来朝着敏捷领导力的方向发展。 Curt Nikish: 主持访谈,引导讨论,并提出问题。

Deep Dive

Key Insights

What are the three types of leaders that Deborah Ancona and Kate Isaacs identify as essential for nimble leadership in large organizations?

The three types of leaders are entrepreneurial leaders, enabling leaders, and architecting leaders. Entrepreneurial leaders drive innovation by creating new ideas and forming teams. Enabling leaders support and guide entrepreneurial leaders by providing resources and connections. Architecting leaders create the organizational structures and culture that allow the other leaders to thrive.

Why did Deborah Ancona and Kate Isaacs choose PARC and W.L. Gore & Associates for their research on nimble leadership?

They chose PARC and W.L. Gore & Associates because these companies are known for fostering innovation without heavy bureaucracy. Both organizations have been around for a long time, proving their success, and they exemplify distributed leadership, where employees feel empowered to lead and innovate within their domains.

What is the significance of the 'fit for use' rule at W.L. Gore & Associates?

The 'fit for use' rule ensures that every product created meets the intended purpose and quality standards. This principle drives extensive testing, attention to quality, and constant communication with customers. It aligns the organization's strategy with on-the-ground product development, ensuring coherence and high standards across all levels.

How do enabling leaders differ from traditional middle managers in nimble organizations?

Enabling leaders differ from traditional middle managers by adopting a more fluid and supportive role. Instead of rigidly controlling resources or giving orders, they guide entrepreneurial leaders by asking open-ended questions and connecting teams to broader networks. Their goal is to enable innovation and resource flow, rather than restrict it.

What role do architecting leaders play in nimble organizations?

Architecting leaders create the organizational structures and culture that support entrepreneurial and enabling leaders. They act as keepers of the culture, ensuring alignment with the company's values and strategy. They also knit together emergent ideas into a coherent strategy, while consulting widely within the organization to ensure buy-in for changes.

How does the concept of a 'prediction market' function within nimble organizations?

In nimble organizations, a 'prediction market' emerges as employees freely choose which projects to join based on their potential. This self-organizing system allows talent to flow to the most promising ideas, creating a natural selection process for innovation. Managers must avoid hoarding talent and instead support employees' choices for the greater organizational good.

What challenges do executives face when transitioning from command-and-control to nimble leadership?

Executives face anxiety and inertia when transitioning to nimble leadership due to fears of losing control and uncertainty about how to implement the new system. They worry about their perceived power and the potential chaos of letting go of rigid structures. However, this shift is increasingly seen as necessary to adapt to rapid market changes.

Can nimble leadership work in industries outside of product innovation, such as banking?

Yes, nimble leadership can work in industries like banking. For example, ING Bank in the Netherlands has successfully adopted an agile, nimble approach by organizing into small interdisciplinary teams and fostering autonomy. This has led to faster problem-solving, improved customer service, and a more enjoyable work environment, demonstrating its applicability beyond product innovation.

How did Satya Nadella transform Microsoft's leadership culture?

Satya Nadella transformed Microsoft by shifting from a hierarchical, competitive culture to one focused on collaboration and growth. He eliminated stack ranking, empowered managers with more authority, and promoted a growth mindset inspired by Carol Dweck's research. This cultural shift encouraged innovation, learning from failures, and continuous improvement across the organization.

Chapters
The podcast explores the leadership culture of successful large companies like PARC (Xerox's R&D) and W.L. Gore & Associates, contrasting it with traditional command-and-control structures. The researchers found a significant difference in employee engagement and energy levels between companies with different leadership styles.
  • Command and control leadership is a common but not effective approach for large organizations.
  • Successful large organizations use a mix of entrepreneurial, enabling, and architecting leaders.
  • High employee engagement and energy levels are observed in companies with nimble leadership.

Shownotes Transcript

Think of a large company you admire. What kind of leadership culture do they have — and how does that affect their ability to innovate?

If you went right to command-and-control leadership, you’re not alone. It’s a common approach to leading large organizations. But MIT Sloan School of Management researchers Deborah Ancona and Kate Isaacs argue that big organizations can be nimble if they have three types of leaders in the mix: entrepreneurial, enabling, and architecting.

In this episode, Ancona and Isaacs explain how some large organizations continually develop new talent by empowering employees to lead in their area of expertise and make choices about the projects to which they contribute. They also discuss the structures these companies have created to support leaders and their teams as they transition from hierarchical leadership to more autonomous ways of working.


Key episode topics include: leadership, innovation, business management.


HBR On Leadership curates the best case studies and conversations with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week.

· Listen to the original HBR IdeaCast episode: The 3 Types of Leaders of Innovative Companies (2019))

· Find more episodes of HBR IdeaCast).

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