A listener wonders what is the best antivirus program to use. We recommend using OpenDNS to surf the web more safely by automatically blocking malicious websites along with Malwarebytes if your computer actually is infected. For a paid antivirus solution, we recommend Webroot antivirus. A user has a completely frozen laptop and is unable to use her laptop. A listener has problems connecting to the Internet with his router. A caller wonders how to check if OpenDNS service is properly configured on her computer after recovering from a virus. We provide instructions on our website on how to check your OpenDNS configuration. We also recommend Webroot Antivirus as a good paid antivirus solution. Also we provide help for provide help to troubleshoot a program that is trying to run when Windows starts. We also assist another user configure OpenDNS on his home router. A listener with no Internet service sees a message that a cable is broken or loose. A caller using Windows 7 backup wants to know if he can place more than one "full" backup on his hard drive. A caller helps out to mention that many Internet Service Providers offer free antivirus programs with their service. A caller seeks an opinion about Amazon's streaming media device called a "Fire stick."