A listener who wants to stop renting a modem and router from the cable company wants to learn the process for buying your own equipment to save money. A user has a problem with his screen "disappearing" after minimizing program windows in Windows 7. A user has a message pop up "Microsoft account problem. We need to fix your Microsoft account before you can use shared experiences." We detail how to fix this error. We help a caller transfer information from an old hard drive to a new one. We help a user with "The last USB device you connected to this computer has malfunctioned" error pop-up. We help a caller check if OpenDNS is working properly, as well as try to determine which cell phone has the most user friendly parental controls. A user gets a spam e-mail message that has a popup indicating it may be a potential hacking attempt. Another user that may have been victim of a potential hack wonders if he needs to change his e-mail address or other security measures he may need to take. A user wonders if the OpenDNS can be used along with Windows Defender anti-virus program.
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