cover of episode The Mac and Cheese Empire | Erin Wade

The Mac and Cheese Empire | Erin Wade

2024/9/17
logo of podcast The Knowledge Project with Shane Parrish

The Knowledge Project with Shane Parrish

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Erin Wade 从创办意面餐厅 Homeroom 的经历出发,分享了她对现代管理原则的实践经验。她强调员工赋权的重要性,通过开放式管理、公开财务信息、以及独特的颜色编码行为准则等方式,构建了积极的企业文化,并取得了显著的经济和社会效益。她还分享了在处理员工纪律问题时,采用恢复性司法原则,注重修复错误而非惩罚,取得了良好的效果。此外,她还谈到了头衔的重要性,以及如何通过关注行为的影响而非意图来提升管理效率。 Shane Parrish 作为访谈主持人,引导 Erin Wade 分享了她从律师转型为餐厅老板的经历,以及在餐厅管理中遇到的挑战和解决方法。他与 Erin Wade 探讨了员工赋权、公开财务管理、性骚扰防治、以及恢复性司法等主题,并就这些主题进行了深入的探讨和分析。

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When Princeton-educated attorney Erin Wade left law to open a restaurant, she didn't just create award-winning comfort food—she engineered a revolutionary workplace culture. This conversation reveals how she transformed an Oakland mac and cheese restaurant into a laboratory for modern management principles.

Wade shares her groundbreaking 'color code of conduct' system (now adopted globally) and her radical approach to open-book management. A masterclass in building culture, solving industry-wide challenges, and leading with precision rather than convention.

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(00:00) Intro

(02:30) Wade's surfing obsession

(04:42) Defeating overthinking

(05:00) Wade's background in food

(06:40) Wade's law detour

(10:20) On being fired

(12:40) Early mistakes and freedom

(20:00) Employee-centric companies

(32:30) Homeroom Hard Times

(34:40) How Wade's law background helped (and hurt)

(42:40) The Color Code of Conduct

(49:30) Why Wade sold Homeroom (and how she felt)

(55:58) Impact vs. Intent

(59:00) Why titles are important

(01:04:00) On success